Platform of the National Contact Point for eHealth (NCPeH)

Every European citizen, regardless of his/her European country of residence or the duration of his/her stay, can now feel even safer in case of illness or urgent Health Care need.

Through Electronic Cross Border Healthcare Services, European citizens can now reach Healthcare professionals in the area where they temporarily reside, knowing that they will be able to have access to their Electronic Prescription and Patient Summary. These services are offered under the brand “MyHealth@EU” and facilitate optimum response to EU cross border health emergencies that may arise.

This side provides information on the Cross-Border healthcare services which are available within EU plus technical guidance to Healthcare professionals like Doctors and Pharmacists in preparing and exchanging medical information like Patient Summary and Electronic Prescription to other EU countries when such a request is made by a patient.

The Webpage

The purpose of this webpage is to help you understand:

• The services offered through the National Contact Point (NCP) by the Cyprus eHealth Authority.
• The nature and the meaning of the parameters describing the patient's health.

Sidebar Menu

The left sidebar main menu can be used for the wiki navigation:

National Contact Point

Wiki Page	Find:
NCP Platform	Cyprus Central Portal for Cross-Border Health Services.
Overview	Electronic Cross-Border Healthcare Services.
Help & Service Desk	Contact Details.
Cross Border Toolbox	Guidelines for National Contact Points and for Patients.

Promotional Material

Wiki Page	Find:
My Health@EU	Promotional material for MyHealth@EU focusing on Patients and Healthcare Professionals.
My Health@EU Leaflet	Promotional Material of the MyHealth@EU.
My Health@EU Poster	Promotional Material of the MyHealth@EU.
My Health@EU Sticker	Promotional Material of the MyHealth@EU.
Promotional Videos	Promotional Material of the MyHealth@EU.

CY Login

Wiki Page	Find:
Login into CY Login	CY Login Access Procedure.
Two-Factor Authentication	CY Login – Authentication process.

Beneficiary Portal

Wiki Page	Find:
Access & View Patient Summary	Detailed Overview of the Beneficiaries’ Portal.
Patients Rights	Legislation covering the Services offered under MyHealth@EU.
Patient Information Notice	General Information about MyHealth@EU.
Patient Consent	Patient Consent for the storage, use and exchange of individual medical and personal data in the National Contact Point (NCP) Cyprus.
User Manual - Citizen	User Guide for Citizens on the National Contact Point for eHealth (NCPeH) Platform.

Providers Portal

Wiki Page	Find:
User Manuals - Providers	User Guidelines for the NCPeH Platform for Healthcare Professionals.
Health Professional Information Notice	Healthcare Professionals' Information – Informational Material for Healthcare Service Providers.
Patient Authorization PS	Patient Consent for the Patient Summary.
Patient Authorization eP	Patient Consent for Electronic Prescription.
National Citizen	Comprehensive Presentation of the Platform at a National Level.
European Citizen	Comprehensive Presentation of the Platform at a European Level.

National Citizen

This section applies to the physicians who want to review or create a Patient summary record and / or medical ePrescription for a national patients.

Wiki Page	Find:
Search Patient	Search the medical record of a specific patient (Applies to CY Nationals).
Patient Menu	Select action (Patient Summary / ePrescription).

Patient Menu

Wiki Page	Find:
Patient Summary (PS-A)
View Patient Summary	Review patient records.
Create / Edit Patient Summary	Create / Edit patient records.

View Patient Summary

Wiki Page	Find:
Patient Summary (PS-A) Sections
Patient Data	Includes information for the patient's next of keen and medical insurance.
Patient Clinical Data	Clinical record of the patient.
Patient Summary Data	Versioning information of the patient's medical records.

Create/Edit Patient Summary

Wiki Page	Find:
Patient Summary (PS-A) Sections
Create / Edit Patient Data	Create / edit information for the patient's next of keen and medical insurance.
Create / Edit Patient Clinical Data	Create / edit clinical record of the patient.
Create / Edit Patient Summary Data	Versioning information of the patient's medical records.

European Citizen

This section is addressed to physicians and pharmacists residing in the Republic of Cyprus. Physicians are able to access the Patient Summary of European citizens, while pharmacists are authorized to dispense Cross-Border ePrescriptions.

Wiki Page	Find:
Search Patient	Search for a European Citizen.
Patient Summary	View the Patient Summary record of the EU citizen.
Dispensing an Electronic Prescription	View the e-Prescriptions of the EU citizen.

Registry

The Registration Portal is a digital platform that allows Healthcare Professionals to apply for and obtain the required digital certificate to securely access the National Contact Point for eHealth (NCPeH) platform. Additionally, pharmacists have the capability to manage their pharmacies through this portal.

Wiki Page	Find:
Digital Certificate	Instructions for Issuing and Installing a Digital Certificate.
Access Management	User Role Analysis and Allowed Functions.

Information

This section provides information about the National Contact Points, as well as basic guides aimed at all European citizens, offering guidance and support.

Wiki Page	Find:
National Contact Points	Information for the EU NCP network.
Useful Links	Further information on Cross-Border services across EU.
About Us	National eHealth Authority Cyprus.
Privacy Policy	Privacy Policy.
Rights Request	Data Subject Rights Request Form.