Helpdesk and Service Desk: Difference between revisions
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The NCPeH CY Help Desks are supporting the problem and incident management. | The NCPeH CY Help Desks are supporting the problem and incident management. | ||
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
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*Office Hours: 7:30 - 15:00 | *Office Hours: 7:30 - 15:00 | ||
*Service Desk | *Service Desk | ||
*Technical | *Technical Issues | ||
Latest revision as of 05:24, 5 June 2025
The NCPeH CY Help Desks are supporting the problem and incident management.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://www.neha.org.cy/en/
- Email: helpdesk@neha.org.cy
- Phone number: +357 22436038
- Operating days: Monday till Friday
- Office Hours: 7:30 - 15:00
- Service Desk
- Technical Issues