Helpdesk and Service Desk: Difference between revisions

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The NCPeH CY Help Desks are supporting the problem and incident management.
The NCPeH CY Help Desks are supporting the problem and incident management.


All these operational components and channels are available on a 24x7 basis.


Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  

Latest revision as of 05:24, 5 June 2025

The NCPeH CY Help Desks are supporting the problem and incident management.


Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk