Helpdesk and Service Desk: Difference between revisions
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The NCPeH CY Help Desks are supporting the problem and incident management. | The NCPeH CY Help Desks are supporting the problem and incident management. | ||
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
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*WebLink: https://www.neha.org.cy/en/ | *WebLink: https://www.neha.org.cy/en/ | ||
*Email: [mailto:helpdesk@neha.org.cy helpdesk@neha.org.cy] | *Email: [mailto:helpdesk@neha.org.cy helpdesk@neha.org.cy] | ||
*Phone number: | *Phone number: 1419 | ||
*Operating days: Monday till Friday | *Operating days: Monday till Friday | ||
*Office Hours: 7:30 - 15:00 | *Office Hours: 7:30 - 15:00 | ||
*Service Desk | *Service Desk | ||
*Technical Issues | *Technical Issues | ||
Latest revision as of 06:31, 22 April 2026
The NCPeH CY Help Desks are supporting the problem and incident management.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://www.neha.org.cy/en/
- Email: helpdesk@neha.org.cy
- Phone number: 1419
- Operating days: Monday till Friday
- Office Hours: 7:30 - 15:00
- Service Desk
- Technical Issues