EHealth Platform of the National Contact Point (NCPeH) supported by the National Electronic Health Authority (NeHA) (Main Page): Difference between revisions

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{{DISPLAYTITLE: Platform of the National Contact Point for eHealth (NCPeH)}}


<!--T:1-->
Every European citizen, regardless of his/her European country of residence or the duration of his/her stay, can now feel even safer in case of illness or urgent Health Care need.
Every European citizen, regardless of his/her European country of residence or the duration of his/her stay, can now feel even safer in case of illness or urgent Health Care need.


<!--T:2-->
Through Electronic Cross Border Healthcare Services, European citizens can now reach Healthcare professionals in the area where they temporarily reside, knowing that they will be able to have access to their '''Electronic Prescription''' and '''Patient Summary'''. These services are offered under the brand '''“MyHealth@EU”''' and facilitate optimum response to EU cross border health emergencies that may arise.
Through Electronic Cross Border Healthcare Services, European citizens can now reach Healthcare professionals in the area where they temporarily reside, knowing that they will be able to have access to their '''electronic prescriptions''' and '''Patient Summaries'''. These services are offered under the brand '''“MyHealth@EU”''' and facilitate optimum response to EU cross border health emergencies that may arise.


<!--T:3-->
This side provides information on the Cross-Border healthcare services which are available within EU plus technical guidance to Healthcare professionals like Doctors and Pharmacists in preparing and exchanging medical information like Patient Summary and Electronic Prescription to other EU countries when such a request is made by a patient.
This side provides information on the Cross-Border healthcare services which are available within EU plus technical guidance to Healthcare professionals like Doctors and Pharmacists in preparing and exchanging medical information like Patient Summary records and medical Prescriptions to other EU countries when such a request is made by a patient.


=The WIKI= <!--T:4-->
=The Webpage=


<!--T:5-->
The purpose of this webpage is to help you understand:
The purpose of this wiki is to help you understand:


<!--T:6-->
* The services offered through the National Contact Point (NCP) by the Cyprus eHealth Authority.
* The services offered through the National Contact Point (NCP) by the Cyprus eHealth Authority.
* The nature and the meaning of the parameters describing the patient's health.
* The nature and the meaning of the parameters describing the patient's health.


<!--T:7-->
==Sidebar Menu==
==Sidebar Menu==
The left sidebar main menu can be used for the wiki navigation:
The left sidebar main menu can be used for the wiki navigation:


<!--T:8-->
<span style="font-size:15px">'''National Contact Point'''</span>
<span style="font-size:15px">'''Wiki'''</span>


<!--T:9-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Cross Border Services | Cross Border Services]] || Cross-Border Healthcare Service (CY).
| [[NCP Platform | NCP Platform]] || Cyprus Central Portal for Cross-Border Health Services.
|-
|-
| [[Toolbox for Cross-Border Healthcare | Cross Border Toolbox]] || EU Directive 2011/24/EU and Social Security Regulations (EC) 883/2004 and 987/2009.
| [[Cross Border Services | Overview]] || Electronic Cross-Border Healthcare Services.
|-
| [[Helpdesk and Service Desk | Help & Service Desk]] || Contact Details.
|-
| [[Toolbox for Cross-Border Healthcare | Cross Border Toolbox]] || Guidelines for National Contact Points and for Patients.
|}
|}


<!--T:10-->
<span style="font-size:15px">'''Promotional Material'''</span>
<span style="font-size:15px">'''NEHA'''</span>


<!--T:11-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[My Health@EU Leaflet | My Health@EU Leaflet]] || Promotional Material for My Health@EU project in Cyprus.
| [[My Health Flyer | My Health@EU]] || Promotional material for MyHealth@EU focusing on Patients and Healthcare Professionals.
|-
| [[My Health@EU Leaflet | My Health@EU Leaflet]] || Promotional Material of the MyHealth@EU.
|-
|-
| [[My Health@EU Poster | My Health@EU Poster]] || Promotional Material for My Health@EU project in Cyprus.
| [[My Health@EU Poster | My Health@EU Poster]] || Promotional Material of the MyHealth@EU.
|-
|-
| [[My Health@EU Sticker | My Health@EU Sticker]] || Promotional Material for My Health@EU project in Cyprus.
| [[My Health@EU Sticker | My Health@EU Sticker]] || Promotional Material of the MyHealth@EU.
|-
|-
| [[Helpdesk and Service Desk | Help & Service Desk]] || Support information for the NCPeH (CY) Cross-Border Services.
| [[Promotional Videos | Promotional Videos]] || Promotional Material of the MyHealth@EU.
|}
|}


<!--T:12-->
<span style="font-size:15px">'''CY Login'''</span>
<span style="font-size:15px">'''MyHealth@EU'''</span>


<!--T:13-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Q&A: Patients' Rights in Cross-Border Healthcare | Q&A: Patients Rights]] || Legislation covering the Services offered under My Health@EU.
| [[Login into CY Login | Login into CY Login]] || CY Login Access Procedure.
|-
|-
| [[Q&A My Health EU | Q&A My Health EU]] || My Health@EU services through examples.
| [[Two-Factor Authentication | Two-Factor Authentication]] || CY Login – Authentication process.
|-
| [[My Health Flyer Patient | My Health Flyer Patient]] || Promotional Material for My Health@EU project focus on patients.
|-
| [[My Health Flyer Doctor | My Health Flyer Doctor]] || Promotional Material for My Health@EU project focus on doctors.
|-
| [[My Health Flyer | My Health Flyer]] || Promotional Material for My Health@EU project.
|-
| [[Videos | Videos]] || Video spots released.
|}
|}


<!--T:14-->
<span style="font-size:15px">'''Beneficiary Portal'''</span>
<span style="font-size:15px">'''CY Login'''</span>


<!--T:15-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Two-Factor Authentication | Two-Factor Authentication]] || CY Login – Authentication process.
| [[Access & View Patient Summary | Access & View Patient Summary]] || Detailed Overview of the Beneficiaries’ Portal.
|-
| [[Q&A: Patients' Rights in Cross-Border Healthcare | Patients Rights]] || Legislation covering the Services offered under MyHealth@EU.
|-
| [[Patient Information Notice | Patient Information Notice]] || General Information about MyHealth@EU.
|-
| [[Patient Consent | Patient Consent]] || Patient Consent for the storage, use and exchange of individual medical and personal data in the National Contact Point (NCP) Cyprus.
|-
| [[User Manual - Citizen | User Manual - Citizen]] || User Guide for Citizens on the National Contact Point for eHealth (NCPeH) Platform.
|}
|}


<!--T:16-->
<span style="font-size:15px">'''Providers Portal'''</span>
<span style="font-size:15px">'''NCPeH Cyprus Platform'''</span>


<!--T:17-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Patient Information Notice | Patient Information Notice]] || Information related to the cross-border transfer of Personal Data.
| [[User Manuals - Providers | User Manuals - Providers]] || User Guidelines for the NCPeH Platform for Healthcare Professionals.
|-
| [[Health Professional Information Notice (HPIN) about MyHealth@EU services | Health Professional Information Notice]] || Healthcare Professionals' Information – Informational Material for Healthcare Service Providers.
|-
|-
| [[Patient Consent | Patient Consent]] || Patient Consent for the storage, use and exchange of individual medical and personal data in the National Contact Point (NCP) Cyprus.
| [[Patient Authorization PS | Patient Authorization PS]] || Patient Consent for the Patient Summary.
|-
| [[Patient Authorization eP | Patient Authorization eP]] || Patient Consent for Electronic Prescription.
|-
| [[National Citizen | National Citizen]] || Comprehensive Presentation of the Platform at a National Level.
|-
|-
| [[Login_to_Platform | Log in]] || How to login in the NCPeH platform.
| [[European Citizen | European Citizen]] || Comprehensive Presentation of the Platform at a European Level.
|}
|}


<!--T:18-->
<span style="font-size:15px">'''National Citizen'''</span>
<span style="font-size:15px">'''National Citizen'''</span>


<!--T:19-->
This section applies to the physicians who want to review or create a Patient summary record and / or medical ePrescription for a national patients.
This section applies to the physicians who want to review or create a Patient summary record and / or medical ePrescription for a national patients.


<!--T:20-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Search_Patient | Search Patient]] || Search the medical record of a specific patient (Applies to CY Nationals).   
| [[Search Patient | Search Patient]] || Search the medical record of a specific patient (Applies to CY Nationals).   
|-
|-
| [[Patient Menu | Patient Menu]]  || Select action (Patient Summary / ePrescription).
| [[Patient Menu | Patient Menu]]  || Select action (Patient Summary / ePrescription).
|}
|}


<!--T:21-->
{| class="wikitable"
{| class="wikitable"
|+ style="caption-side: left; text-align: left;" | Patient Menu
|+ style="caption-side: left; text-align: left;" | Patient Menu
Line 125: Line 118:
| [[View Patient Summary | View Patient Summary]] || Review patient records.
| [[View Patient Summary | View Patient Summary]] || Review patient records.
|-
|-
| [[Create/Edit Patient Summary | Create/Edit Patient Summary]] || Create / Edit patient records.
| [[Create / Edit Patient Summary | Create / Edit Patient Summary]] || Create / Edit patient records.
|-
| colspan="2" | '''ePrescription (eP-A)'''
|-
| [[Preview | Preview]] || Preview existing prescription.
|-
| [[Create | Create]] || Create a new prescription.
|}
|}


<!--T:22-->
{| class="wikitable"
{| class="wikitable"
|+ style="caption-side: left; text-align: left;" | View Patient Summary
|+ style="caption-side: left; text-align: left;" | View Patient Summary
Line 149: Line 135:
|}
|}


<!--T:23-->
{| class="wikitable"
{| class="wikitable"
|+ style="caption-side: left; text-align: left;" | Create/Edit Patient Summary
|+ style="caption-side: left; text-align: left;" | Create/Edit Patient Summary
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| colspan="2" | '''Patient Summary (PS-A) Sections'''
| colspan="2" | '''Patient Summary (PS-A) Sections'''
|-
|-
| [[Create/Edit Patient Data | Create / Edit Patient Data]] || Create / edit information for the patient's next of keen and medical insurance..
| [[Create / Edit Patient Data | Create / Edit Patient Data]] || Create / edit information for the patient's next of keen and medical insurance.
|-
|-
| [[Create/Edit Patient Clinical Data | Create / Edit Patient Clinical Data]] || Create / edit clinical record of the patient.
| [[Create / Edit Patient Clinical Data | Create / Edit Patient Clinical Data]] || Create / edit clinical record of the patient.
|-
|-
| [[Create/Edit Patient Summary Data | Create / Edit Patient Summary Data]] || Versioning information of the patient's medical records.
| [[Create / Edit Patient Summary Data| Create / Edit Patient Summary Data]] || Versioning information of the patient's medical records.
|}
|}


<!--T:24-->
<span style="font-size:15px">'''European Citizen'''</span>
<span style="font-size:15px">'''European Citizen'''</span>


<!--T:25-->
This section is addressed to physicians and pharmacists residing in the Republic of Cyprus. Physicians are able to access the Patient Summary of European citizens, while pharmacists are authorized to dispense Cross-Border ePrescriptions.
This section applies to treatment of EU nationals by local Physicians (Patient Summary) / Pharmacists (e-Prescription).


<!--T:26-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[Search_Patient_EU | Search Patient]] || Search the medical record of a specific patient (Applies to EU Nationals).
| [[Search European Patient | Search Patient]] || Search for a European Citizen.
|-
|-
| [[Patient_Summary_(PS-B) | Patient Summary PS-B]] || View the Patient Summary record of the EU citizen.
| [[European Patient Summary | Patient Summary]] || View the Patient Summary record of the EU citizen.
|-
|-
| [[ePrescription(eP-B) | E-Prescription eP-B]] || View the e-Prescriptions of the EU citizen.
| [[Dispensing an Electronic Prescription | Dispensing an Electronic Prescription]] || View the e-Prescriptions of the EU citizen.
|}
|}


<!--T:27-->
<span style="font-size:15px">'''Registry'''</span>
<span style="font-size:15px">'''Documents Samples'''</span>


<!--T:28-->
The Registration Portal is a digital platform that allows Healthcare Professionals to apply for and obtain the required digital certificate to securely access the National Contact Point for eHealth (NCPeH) platform. Additionally, pharmacists have the capability to manage their pharmacies through this portal.
Short description


<!--T:29-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
|-
| [[(Patient_Profile)_Patient Summary#PS | PS Documents]] || Samples of Patient Summary Documents.
| [[Digital Certificate | Digital Certificate]] || Instructions for Issuing and Installing a Digital Certificate.
|-
|-
| [[(ePrescription)_ePrescription#eP | eP Documents]] || Samples of ePrescription Documents.
| [[Access Management | Access Management]] || User Role Analysis and Allowed Functions.
|}
|}


<!--T:30-->
<span style="font-size:15px">'''Information'''</span>
<span style="font-size:15px">'''Information'''</span>


<!--T:31-->
This section provides information about the National Contact Points, as well as basic guides aimed at all European citizens, offering guidance and support.
Short description


<!--T:32-->
{| class="wikitable"
{| class="wikitable"
|-
|-
! '''Wiki Page''' !! '''Find:'''
! '''Wiki Page''' !! '''Find:'''
|-
| [[User Manual | User Manual]] || User Manual for the NCPeH platform.
|-
|-
| [[National Contact Points | National Contact Points]] || Information for the EU NCP network.
| [[National Contact Points | National Contact Points]] || Information for the EU NCP network.
|-
|-
| [[Useful_Links | Useful Links]] || Further information on Cross-Border services across EU.
| [[Useful_Links | Useful Links]] || Further information on Cross-Border services across EU.
|-
| [[Glossary | Glossary]] || Explanation of special  terms used  within documents.
|-
|-
| [[About_Us | About Us]] || National eHealth Authority Cyprus.
| [[About_Us | About Us]] || National eHealth Authority Cyprus.
|-
|-
| [[Privacy Policy | Privacy Policy]] || Privacy Policy.
| [[Privacy Policy | Privacy Policy]] || Privacy Policy.
|-
| [[Rights Request | Rights Request]] || Data Subject Rights Request Form.
|}
|}

Latest revision as of 07:32, 14 October 2025


Every European citizen, regardless of his/her European country of residence or the duration of his/her stay, can now feel even safer in case of illness or urgent Health Care need.

Through Electronic Cross Border Healthcare Services, European citizens can now reach Healthcare professionals in the area where they temporarily reside, knowing that they will be able to have access to their Electronic Prescription and Patient Summary. These services are offered under the brand “MyHealth@EU” and facilitate optimum response to EU cross border health emergencies that may arise.

This side provides information on the Cross-Border healthcare services which are available within EU plus technical guidance to Healthcare professionals like Doctors and Pharmacists in preparing and exchanging medical information like Patient Summary and Electronic Prescription to other EU countries when such a request is made by a patient.

The Webpage

The purpose of this webpage is to help you understand:

  • The services offered through the National Contact Point (NCP) by the Cyprus eHealth Authority.
  • The nature and the meaning of the parameters describing the patient's health.

Sidebar Menu

The left sidebar main menu can be used for the wiki navigation:

National Contact Point

Wiki Page Find:
NCP Platform Cyprus Central Portal for Cross-Border Health Services.
Overview Electronic Cross-Border Healthcare Services.
Help & Service Desk Contact Details.
Cross Border Toolbox Guidelines for National Contact Points and for Patients.

Promotional Material

Wiki Page Find:
My Health@EU Promotional material for MyHealth@EU focusing on Patients and Healthcare Professionals.
My Health@EU Leaflet Promotional Material of the MyHealth@EU.
My Health@EU Poster Promotional Material of the MyHealth@EU.
My Health@EU Sticker Promotional Material of the MyHealth@EU.
Promotional Videos Promotional Material of the MyHealth@EU.

CY Login

Wiki Page Find:
Login into CY Login CY Login Access Procedure.
Two-Factor Authentication CY Login – Authentication process.

Beneficiary Portal

Wiki Page Find:
Access & View Patient Summary Detailed Overview of the Beneficiaries’ Portal.
Patients Rights Legislation covering the Services offered under MyHealth@EU.
Patient Information Notice General Information about MyHealth@EU.
Patient Consent Patient Consent for the storage, use and exchange of individual medical and personal data in the National Contact Point (NCP) Cyprus.
User Manual - Citizen User Guide for Citizens on the National Contact Point for eHealth (NCPeH) Platform.

Providers Portal

Wiki Page Find:
User Manuals - Providers User Guidelines for the NCPeH Platform for Healthcare Professionals.
Health Professional Information Notice Healthcare Professionals' Information – Informational Material for Healthcare Service Providers.
Patient Authorization PS Patient Consent for the Patient Summary.
Patient Authorization eP Patient Consent for Electronic Prescription.
National Citizen Comprehensive Presentation of the Platform at a National Level.
European Citizen Comprehensive Presentation of the Platform at a European Level.

National Citizen

This section applies to the physicians who want to review or create a Patient summary record and / or medical ePrescription for a national patients.

Wiki Page Find:
Search Patient Search the medical record of a specific patient (Applies to CY Nationals).
Patient Menu Select action (Patient Summary / ePrescription).
Patient Menu
Wiki Page Find:
Patient Summary (PS-A)
View Patient Summary Review patient records.
Create / Edit Patient Summary Create / Edit patient records.
View Patient Summary
Wiki Page Find:
Patient Summary (PS-A) Sections
Patient Data Includes information for the patient's next of keen and medical insurance.
Patient Clinical Data Clinical record of the patient.
Patient Summary Data Versioning information of the patient's medical records.
Create/Edit Patient Summary
Wiki Page Find:
Patient Summary (PS-A) Sections
Create / Edit Patient Data Create / edit information for the patient's next of keen and medical insurance.
Create / Edit Patient Clinical Data Create / edit clinical record of the patient.
Create / Edit Patient Summary Data Versioning information of the patient's medical records.

European Citizen

This section is addressed to physicians and pharmacists residing in the Republic of Cyprus. Physicians are able to access the Patient Summary of European citizens, while pharmacists are authorized to dispense Cross-Border ePrescriptions.

Wiki Page Find:
Search Patient Search for a European Citizen.
Patient Summary View the Patient Summary record of the EU citizen.
Dispensing an Electronic Prescription View the e-Prescriptions of the EU citizen.

Registry

The Registration Portal is a digital platform that allows Healthcare Professionals to apply for and obtain the required digital certificate to securely access the National Contact Point for eHealth (NCPeH) platform. Additionally, pharmacists have the capability to manage their pharmacies through this portal.

Wiki Page Find:
Digital Certificate Instructions for Issuing and Installing a Digital Certificate.
Access Management User Role Analysis and Allowed Functions.

Information

This section provides information about the National Contact Points, as well as basic guides aimed at all European citizens, offering guidance and support.

Wiki Page Find:
National Contact Points Information for the EU NCP network.
Useful Links Further information on Cross-Border services across EU.
About Us National eHealth Authority Cyprus.
Privacy Policy Privacy Policy.
Rights Request Data Subject Rights Request Form.
Retrieved from "https://wiki.ncpeh.en.neha.org.cy/index.php?title=EHealth_Platform_of_the_National_Contact_Point_(NCPeH)_supported_by_the_National_Electronic_Health_Authority_(NeHA)_(Main_Page)&oldid=1863"