Search Patient: Difference between revisions

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The National Portal supports cross-border services and can be accessed only by authorized and authenticated Health Providers, doctors and pharmacists. Doctor role is able to access PS-A, PS-B and eP-A services while Pharmacist role is able to access only the eDispensation (eD) service.
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[[File: epa1.jpg|thumb|upright=1.15|left|Figure 4.1: Choose, National or European Level ]]
  File: Home Page Select National (EN).png | Figure 5.0: National Contact Point Portal – Home Page. Select “National Citizen” to perform a patient search at the national level.


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==Provision of Electronic Cross-Border Health Services for New Users==


=National Page, Patient Summary A & ePrescription A Retrieval=
In order for a healthcare professional to create, for the first time, the Patient Summary of a Cypriot citizen or to proceed with the issuance of an Electronic Prescription, the professional shall record in the system the patient’s basic demographic information, the designated emergency contact, and the patient’s mobile telephone number.
Doctor role is able to access PS-A and eP-A services in the National NCPeH System.


[[File: National Level first page 1.JPG|thumb|left|upright=1.15|Figure 4.2: After Login page. Search for a patient.]]
Thereafter, a unique One-Time Password (OTP) shall be issued to the patient, who shall provide it to the healthcare professional. The provision of the OTP shall be deemed to constitute the patient’s explicit consent to proceed with the creation of the Patient Summary or the issuance of an Electronic Prescription.


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=European Page, Patient Summary B , ePrescription B Retrieval=
  File: New User Demographics (EN).png | Figure 5.1: First Entry of Citizen Data for Patient Summary Creation or Electronic Prescription Issuance.
Doctor role is able to access PS-B service and Pharmacist role is able to access eP-B service in order to dispense a European citizen's eP.
  File: Search Patient - 2 (EN).PNG | Figure 5.2: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.
  File: Search Patient - 3 (EN).PNG | Figure 5.3: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.


Healthcare provider (both Doctor and Pharmacist) must select the Patient's Country flag and insert the Patient identifiers. Patient identifiers are defined by each country and may include  ID, or/and DoB, or/and Prescription number.
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[[File: EU 1.jpg|thumb|upright=1.15|left|Figure 4.3:Select Patient Country.]]
==Provision of Electronic Cross-Border Health Services for Existing Users==


[[File: EU 3.jpg|thumb|upright=1.15|left|Figure 4.4: Add ID or/and DoB.]]
The healthcare professional is not required to re-enter the patient’s demographic or other personal information. Instead, the patient may be located in the system by using their identity card details or ARC number, along with their date of birth.
[[File: EU 4.jpg|thumb|upright=1.15|left|Figure 4.5: Add ID or/and DoB to retrieve PSB.]]
 
[[File: EU 5.jpg|thumb|upright=1.15|left|Figure 4.6: Select reason for Patient Summary retrieval.]]
Once the patient has been identified, the healthcare professional may proceed directly with the updating and/or revision of the Patient Summary, as well as the issuance of an Electronic Prescription.
[[File: EU 6.jpg|thumb|upright=1.15|left|Figure 4.7: Preview Demographic data.]]
 
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  File: Search Patient - 2 (EN).PNG | Figure 5.4: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.
  File: Search Patient - 3 (EN).PNG | Figure 5.5: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.
 
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[[National Citizen | Back]]

Latest revision as of 08:38, 7 October 2025

  • Figure 5.0: National Contact Point Portal – Home Page. Select “National Citizen” to perform a patient search at the national level.

    Figure 5.0: National Contact Point Portal – Home Page. Select “National Citizen” to perform a patient search at the national level.

Provision of Electronic Cross-Border Health Services for New Users

In order for a healthcare professional to create, for the first time, the Patient Summary of a Cypriot citizen or to proceed with the issuance of an Electronic Prescription, the professional shall record in the system the patient’s basic demographic information, the designated emergency contact, and the patient’s mobile telephone number.

Thereafter, a unique One-Time Password (OTP) shall be issued to the patient, who shall provide it to the healthcare professional. The provision of the OTP shall be deemed to constitute the patient’s explicit consent to proceed with the creation of the Patient Summary or the issuance of an Electronic Prescription.

  • Figure 5.1: First Entry of Citizen Data for Patient Summary Creation or Electronic Prescription Issuance.

    Figure 5.1: First Entry of Citizen Data for Patient Summary Creation or Electronic Prescription Issuance.

  • Figure 5.2: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.

    Figure 5.2: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.

  • Figure 5.3: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.

    Figure 5.3: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.

Provision of Electronic Cross-Border Health Services for Existing Users

The healthcare professional is not required to re-enter the patient’s demographic or other personal information. Instead, the patient may be located in the system by using their identity card details or ARC number, along with their date of birth.

Once the patient has been identified, the healthcare professional may proceed directly with the updating and/or revision of the Patient Summary, as well as the issuance of an Electronic Prescription.

  • Figure 5.4: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.

    Figure 5.4: Searching for a patient requires the physician or pharmacist to input the identity card number and date of birth.

  • Figure 5.5: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.

    Figure 5.5: Input of the One-Time Password (OTP) sent to the citizen’s registered contact number by the healthcare professional during data entry.

Back

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