Latest revision as of 05:24, 5 June 2025

The NCPeH CY Help Desks are supporting the problem and incident management.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk

@@ Line 1: / Line 1: @@
-The NCPeH CY Help Desk supporting the problem and incident management.
+__NOTOC__
+The NCPeH CY Help Desks are supporting the problem and incident management.
-All these operational components and channels are available on a 24x7 basis.
 Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
@@ Line 7: / Line 7: @@
 =HelpDesk=
 *Users support – Healthcare Professionals
-*WebLink: https://support.ncp.moh.gov.cy
+*WebLink: https://www.neha.org.cy/en/
-*Email: ncp.helpdesk@mphs.moh.gov.cy
+*Email: [mailto:helpdesk@neha.org.cy helpdesk@neha.org.cy]
-*Phone number: +357 22605576
+*Phone number: +357 22436038
+*Operating days: Monday till Friday
-=Service Desk=
+*Office Hours: 7:30 - 15:00
-*Technical issues
+*Service Desk
-*WebLink: https://support.ncp.moh.gov.cy
+*Technical Issues
-*Email: ncphelpdesk@cs.ucy.ac.cy
-*Phone number: +357 22893941
-=HelpDesk =
-*Citizens support
-*Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
-*Email: ncpcrossborderhealthcare@moh.gov.cy
-*Phone number: +357 22605 499 / 492
-For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576
-[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]]